About Jessica Bailey
After 14+ years in the luxury travel and event industries I’ve set up my own consultancy to assist travel professionals with their business by offering consulting and business support (such as virtual assistant services).
Perhaps you're a time-poor business owner or executive in the travel industry and are in need of a few more hours in your day but don't have the resources to add a permanent person to help. I'm available for ad hoc work for as little, or as often, as needed, for clients anywhere in the world.
I’ve been fortunate enough to live in five locations during my career so far - New York, Los Angeles, Melbourne, Sri Lanka and London and, as such, have experience of working with an eclectic mix of cultures and across a wide section of global business at a senior level - most notably sales, product and commercial development, project management, business development, partnerships, leadership, branding and content creation. I also have extensive first-hand travel experience – particularly in the USA, Asia, Australia, New Zealand, Central America, South America, Mexico, South Africa and Europe.
After having ‘time out’ of the workplace to appreciate my newborn in 2018, it is my belief that we should all have the opportunity to balance work and home and it is my goal to lighten your work day, give you that extra hour or two that makes all the difference to your physical and mental wellbeing or just give you more time to spend on other areas of your business.
I’m based in London but as I’m a remote business executive with a flexible working approach, I can take on clients from all over the globe. So if you’re in need of an extra pair of hands from time to time then please do get in touch, even if you're unsure exactly how I could best help (that's something we can work on together!).
Experience
Throughout my career I’ve been entrusted to lead multiple large, complex and delicate projects. To name a few of these:
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Headed up the relocation and set up of Mr & Mrs Smith’s US head office from NYC to LA, all while continuing my ‘day job’ as Global Sales Manager;
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Through diligent negotiation, increased product volume in Mr & Mrs Smith’s Americas' hotel and villa collection by 250% while substantially increasing commissions;
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Led the turn-around of a 30-person global sales team, increasing conversion to be highest in the industry while ensuring a collaborative workplace with business strategies embedded across the team;
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Increased social media engagement for one consultancy by 200%, cementing the tone of voice and branding - using content marketing and thought leadership to develop new business opportunities;
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Managed a top London events venue overseeing client seminars, award ceremonies, product launches etc;
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Co-ordinated and led a team of 35 medical and teaching volunteers in post-tsunami Sri Lanka, during the civil war.
Such experiences and projects certainly forced me to develop, very quickly, my project management and strategic skills, while working across all areas of business, alongside diverse roles and levels of seniority.
My career to date has set me up as a trusted, adaptable and competent bespoke business consultant and virtual assistant.
I pride myself on my ability to take ownership of any task, being mindful of the need to leverage my clients’ time, being discreet and sensitive and recognising their reputation.
How I Can Help
The services below are by no means exhaustive but will give you an idea of how I can work with you. Please do get in touch if what you’re looking for isn’t here. If I can't help, I may be able to recommend someone who can.
Consulting
Boutique hotel consultation (design, brand, services, marketing, profit maximisation);
Customer, supplier and partner liaison and relationship building;
Partner/supplier negotiation and contracting;
Market research, competitor analysis and customer feedback;
New product (and trends) research and curation;
Sales and customer service handling and team training;
Recruitment (from response handling to interviewing);
Partnerships/agency guidance, set up and management.
Business Support
Representation at UK trade shows/agency meetings;
Email and diary management;
Digital decluttering;
Creating presentations/decks, reports, proposals;
Invoicing - creation and chasing;
Event planning;
Sourcing products and services.
Marketing
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Copywriting - for websites, blog posts, client material, social media, thought leadership etc;
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Content research;
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Building and managing newsletters;
Content editing and proof-reading;
Scheduling social media posts and responding to comments;
Designing social media graphics.
Benefits of Working with Me
1. An individually tailored, bespoke solution to your business needs;
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2. Flexibility - ideal for ad hoc occasions where there is not enough time in your day - you just pay for the hours you need, when you need them;
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3. No additional costs - no holiday/sick pay, tax or insurance as you would have with an employee and no recruitment fee either;
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4. No long-term commitment - enabling you to explore working with different freelancers for different projects/tasks;
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5. Freelancers are said to be more motivated as they are responsible for finding (and retaining) their clients.
Contact
jessica@jessicabailey.co
+44(0)7305860909
If you feel ready to explore the opportunity of working together further, please do get in touch.
I'll be able to provide you with suggestions and options for pricing. This will usually be an hourly rate or a project-based fixed fee.
Prior to us working together, I offer a complimentary 30 minute session where we can meet each other virtually and explore what you'd like me to help with and how you’d like us to work together, along with extra suggestions for how I can lighten the load.
Sometimes it's hard to know what you need help with until we begin talking and break down all of your tasks, but when we do, you'll probably realise just how many things I could help with!
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